![]() ![]() Moreover, by theorizing two categories of EFC and showing their opposing effects on users’ security behaviors, we further examine the paradoxical relationship between EFC and PFC, thus making an important contribution to IT security research and practice. ![]() By integrating both EFC and PFC in a single model, we provide a more complete understanding of individual behavior under IT security threats. While inward EFC impedes PFC, outward EFC facilitates PFC. It has been proposed that emotion-focused coping is used primarily when a person appraises a stressor as beyond his or her capacity to change. Emotion-focused coping is a type of coping strategy. Interestingly, inward EFC and outward EFC are found to have opposite effects on PFC. According to coping theory, individuals cope with information system threats by adopting either problem-focused coping (PFC) or emotion-focused coping (EFC). I experience life through movie or game characters. Our results indicate that both inward EFC and outward EFC are stimulated by perceived threat, but that only inward EFC is reduced by perceived avoidability. ing of instrumental social support) five scales measure aspects of what might be viewed as emotion- focused coping (seeking of emotional social support. Test Your Problem and Emotion-Focused Coping Strategies I cry on my friends shoulder. Our research model is tested by two studies: an experiment with 140 individuals and a survey of 934 respondents. We propose that individuals employ both PFC and EFC to volitionally cope with IT security threats, and conceptually classify EFC into two categories: inward and outward. While problem-focused coping (PFC) has been extensively studied in the IT security literature, little is known about emotion-focused coping (EFC). This paper investigates how individuals cope with IT security threats by taking into account both problem-focused and emotion-focused coping. Emotion-focused coping, as measured by the CISS, is considered maladaptive due to items related to self-blame or counterfactual thinking, which do not facilitate problem solving and may generate passivity and avoidance.
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